Reviews & Reputation
Turn great work into great reviews.
Homeowners read reviews before they call anyone. Most satisfied customers will leave one - if they're asked at the right time, in the right way. We set up an automated, policy-compliant system that asks every customer after the job, makes it a one-tap process, and helps you respond professionally to every review.
Who it's for
A good fit if you are…
- Businesses with happy customers but only a handful of reviews
- Companies losing jobs to competitors with more (or newer) reviews
- Owners who don't have time to chase reviews or reply to them
What's included
What reviews & reputation with Gohar Media covers.
Automated review requests
A text and email sent after each completed job, with a direct link to your Google review form.
Timed follow-ups
A polite reminder for customers who didn't get to it the first time.
Review responses
Professional replies to new reviews - including the occasional unhappy one - written in your voice.
Monitoring & alerts
You're notified when a new review lands, so nothing negative sits unanswered.
Show off your reviews
Your best reviews featured on your website and landing pages.
Policy-compliant
Every customer is asked - no review gating, incentives or fake reviews, which can get a profile penalised.
What we do
How the work runs, step by step.
- Week 1
Review your profile
Current rating, volume, recency and how competitors compare.
- Week 1
Set up requests
Message wording, timing and the trigger that marks a job as complete.
- Week 2
Go live
Requests start going out after every finished job.
- Ongoing
Respond & refine
Replies to new reviews and adjustments to timing and wording.
Reporting
What you'll see each month.
Plain-English reporting on what was done, what it cost and what came in - so you always know where your money is going.
- Review requests sent
- New reviews and rating trend
- Replies posted
- Comparison with local competitors
- No long-term contracts
- You own your accounts
- Reply within one business day
Questions
Straight answers.
Can you guarantee a number of reviews?
No. Reviews depend on how many customers you serve and how happy they are. What we can do is make sure every customer is asked, at the right moment, with as little friction as possible.
Do you only ask happy customers?
No. Asking only customers you expect to be positive ("review gating") breaks Google's policies. We ask everyone, and help you respond well to every review.
Will this work with the software I use?
Usually. Requests can be triggered from your CRM, job management software or simply a list we update with you.
How much does it cost?
It depends on your goals, market and what's involved, so we don't publish one-size-fits-all prices. After your free audit or consultation you'll get a clear proposal with exactly what's included - no hidden setup fees. Advertising spend is always paid directly to the platform from your own account.
Is there a long-term contract?
No. Standard engagements are month-to-month with 30 days' notice. (Founding Partners start with a 3-month initial term in exchange for their introductory rate.) You always keep ownership of your ad accounts, data and website.
What happens after I request a free audit?
Within 48 hours you'll receive a personalised video walkthrough of your website, advertising, Google presence and competitors, with the opportunities we'd prioritise. There's no obligation.
Often paired with
Your Next Opportunity Starts Here.
Let's identify where your business can grow and build a strategy around the opportunities that matter.